2024 Power 100: Angela Bovill
Image | Courtesy of Ascentria Care Alliance
Angela Bovill, president and CEO of Ascentria Care Alliance
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Refugee services have always been at the heart of the mission of Ascentria Care Alliance, a nonprofit human services organization serving people in four New England states. But when the Commonwealth of Massachusetts approached Ascentria in the summer about opening a shelter in Worcester for migrant families, Ascentria had to be nimble. There was no funding in the budget for a shelter, and the risks were high, even though service to new immigrants is important to Ascentria.
But working with finite resources amid workforce shortages as demand for services increases has become the norm throughout the human services sector, and Angela Bovill is helping to chart the path forward.
“The need outweighed our internal challenges, and we responded,” Bovill said.
Today, Ascentria’s program is among the best in the state.
Bovill manages revenue of $126 million, according to an Internal Revenue Service filing, to run programs reaching new immigrants as well as many others serving children in foster care, the elderly, and people with developmental disabilities to offer housing support, family services, jobs support, and more. With assets of $187 million, it’s the second-largest human services provider in Central Massachusetts, with a history of serving the needy since 1872.
While responding to a refugee crisis challenged the organization immensely, progress on other goals continues. Bovill led the launch of a workforce support program for Ascentria employees, called PeopleFirst Pathways. The program seeks to mitigate challenges facing its workforce, such as childcare and transportation, through employee coaching and wraparound services. The program comes as human services organizations throughout Massachusetts face a critical labor shortage while migrants and refugees seek employment but face barriers.
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