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Refund & Privacy Policy

Updated April 3, 2019

Worcester Business Journal Refund Policy

If you have questions about a credit card charge from Worcester Business Journal or WBJournal.com for services including event tickets, reprint orders or subscriptions, please email our accounting department at accounting@wbjournal.com.

Worcester Business Journal Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or post a comment.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, job title, contact information, demographic information, credit card information or any other information that could be relevant to any offers and/or surveys.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • To understand the interests and preferences of our audience in order to create and improve products and services and to provide information to best serve them
  • The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. We may also share your contact information with our event sponsors.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits.

We use Google Analytics to collect data about your traffic via the DoubleClick cookie in addition to data collected through the standard Google Analytics implementation.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The Company utilizes social buttons, to enable users to share or bookmark pages within the website. Please check the respective sites of the social buttons (Facebook, LinkedIn, etc) for their individual privacy policies.

The Company utilizes links to other websites such as YouTube to display content. Please check those respective sites for their privacy policies, and remember that if you leave www.wbjournal.com, our privacy policy is void and we are not responsible for any information that may be shared.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy

The Company has the right to change the privacy policy at any time and will update this page accordingly. This policy was last updated on April 3, 2019.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Worcester Business Journal

172 Shrewsbury Street

Worcester, MA 01604

508-755-8004

WBJ Web Partners