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Can you provide some history on the company? It takes an innovative spirit to try something no one else is willing to try, and that’s exactly the spirit my father, Myles McDonough, had back in 1956 when he produced his first pressure-sensitive film product in a Spencer garage. When other film suppliers only wanted to produce commodity products, my father had a vision to fill the needs of other innovators who wanted to use pressure-sensitive in new and different ways. He took the small volume jobs no one else wanted and, through outstanding service, technical expertise and sheer ingenuity, he filled that need – one application at a time.
Today, with the majority of our workforce located here in Spencer, we are a leading global manufacturer of coated and laminated films and adhesives. With an average of 13 years of service, our employees strive for an operational and innovative organization that will benefit local, regional, and worldwide markets. We work directly with our customers to gain a deep understanding of their goals to deliver high-quality products and service, quick turnaround, and a highly-personalized approach.
What type of safety programs do you have? We focus on safety and health, continually maintaining the highest standard of safety through OSHA’s Voluntary Protection Program (VPP), where we have been a member since 1995. In addition, our Better Health and Wellness program provides the tools and resources necessary for all our employees to achieve their personal health and wellness goals.
What are some of your notable achievements/projects? Our numerous achievements over the past 60+ years range from labeling applications to spacesuit insulation. FLEXcon pioneered the no-label-look on glass for beverage labeling in the 1990’s, working with Anheuser-Busch to create clear film labels for Bud Ice. More recently, we engineered our dermaFLEX™ low-trauma, medical grade skin contact adhesive for delicate skin. Lightweight and flexible enough to move with the body, it is permeable enough to allow the skin to breathe – all while staying adhered for the prescribed time without irritation. We also developed label materials for asset tracking at the “hot-end” of the manufacturing process for the steel industry. Labels are applied directly to hot metal surfaces up to 1000°F (538°C).
What are the secrets to your success? We believe that planning for economic swings is essential for long-term success and is achieved by making sense of financial data and economic trends. Investing in the future for the long-term and staying the course enables us to weather whatever the market may throw at us. Furthermore, staying open to the thoughts and ideas of employees at all levels is critical. They are closest to the work and know best how to deal with any issues and make improvements. This openness is the ultimate show of respect.
What differentiates your company from your competitors? Our manufacturing and delivery capabilities, combined with our ability and willingness to make custom products, differentiates us and allows us to bring added value to our customers.
Address: 1 FLEXcon Industrial Park, Spencer, MA 01562
Phone: 508-885-8200
Website: www.FLEXcon.com
Name and email address: Neil McDonough, CEO/Chairman, nmcdonough@flexcon.com
Year Founded: 1956
Number of employees: 1000+ employees worldwide
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Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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