The mind of a business owner
Paul Hanlon
Paul Hanlon is CEO of BlueHive Strategic Environments, of Worcester.
10. Don't show strain. The pressures of being an owner are not always visible to the employee, and it should be kept that way.
9. Live on the EDGE. Always follow the EDGE rule: energy, dreams, goals and ethics.
8. Why are you doing this? Have a reason for what you are doing. Mine is to ensure my children are comfortable and never need to worry.
7. Stay in control — of you. Before you can manage the emotions of others, you must be able to manage your own.
6. Crystal clear persuasion Management isn't telling someone what to do, but rather sharing what needs to be done through gentle and friendly persuasion.
5. Show your appreciation. What happens in the workplace can transcend into personal life, so always ensure that your employees feel safe and appreciated. A simple “Thank you” goes a long way.
4. Understand how to understand. Learn to be intuitive. Learn empathy.
3. It all begins with people. Your people must come first, vendors second and clients third. If you have the best people, who work with the best suppliers, only then will you be able to provide your clients with the best service.
2. Why some business owners fail. There are only three reasons owners fail: substance abuse, failing to find the edge over your competitors and bringing the wrong people into your close circles.
1. Eye the prize, then win it. Never underestimate the magic of believing. Establish a goal, believe in it, and you'll succeed.
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