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February 24, 2010

Quality Control

For any company, making a bad hire can be a costly mistake. An employee who turns out to be a bad fit for an organization many be fired, leading to significant turnover costs. Or, worse, they may be kept on, costing the company productivity for years to come.

Yet, according to the staffing research organization Staffing.org, less than half of all companies routinely evaluate new hires to make sure the company is going in the right direction when it comes to hiring decisions.

After a new employee is hired, Staffing.org says, the company should conduct several assessments, typically at one to three months in, at the six month mark, and after one year. The initial assessment, completed by the employee and manager, can confirm whether the employee has the specific technical skills and abilities needed to do the job. The six-month check-in can better gauge the cultural fit with the organization, and the one-year assessment can give a fairly comprehensive view of how the worker is doing.

Because setting up a full quality measurement program requires significant work, Staffing.org recommends starting off with one important group, like engineers or management trainees and later expanding to the entire organization.

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