Making Consensus Decision-Making Work
Teams and groups are often successful in achieving goals and objectives in contemporary companies. Unlike the autocratic management styles of the mid-20th century, employee empowerment has been more prevalent and successful in the past few decades.
Although most experts and executives agree that the team/group philosophy is an approach that works well, there are still questions about the validity of consensus decision-making. Many managers believe it is an important component of the group approach, while others believe it may be inefficient and time consuming. The process itself creates these differing views.
Consensus decision-making involves having a group, whether senior executives, middle managers, or one or more employee teams, agreeing on goals, methods, techniques, or procedures to achieve operational or financial success. The process creates supporters and detractors.
As with most group decisions, there is rarely a subject that generates immediate unanimous support. The minority position needs to be recognized and allowed to exist within the context of the consensus decision. The process dictates that both the majority, consensus decision and the high points of the minority should be managed positively. Group members, even the minority, need to support the consensus decision to make the process work effectively.
Courtesy of Kelly Services. Click here to read the complete article. To learn more about Kelly Services, visit www.kellyservices.com.
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