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Calling Central Massachusetts home to eClinicalWorks since 1999, Girish Navani has steered the company to become a top U.S. healthcare technology firm always working on the next frontier in cloud-based solutions for its physician clients.
Projecting a record $900 million in revenue in 2023, the private company now serves more than 180,000 healthcare providers with its electronic health records platform, saving doctors and other healthcare providers time and effort on laborious data entry and helping organizations manage patient flow for efficiency. Now with 6,000 employees, India native Girish Navani has the distinction of leading the largest minority-owned business in Central Massachusetts.
Not only an innovator, Navani is something of a gatekeeper as eClinicalWorks and most other large technology companies move to incorporate artificial intelligence into their products, advocating for a measured approach making AI a tool, not an automated boss. AI has already shown itself to be transformative for health care, and Navani said eClinical’s commitment to the technology is unwavering.
The flagship achievement on this front is the introduction of an AI-powered EHR the company says enhances workflows, efficiency, and patient experience. It uses machine learning, generative and image AI, and robotic process automation to do things like predict patient no shows and streamline check-in procedures.
Other AI tools eClinicalWorks is using to make health care more efficient includes voice-recognition, which physicians can use to expedite documentation processes. Another is a ChatGPT-like model, which looks at decades worth of medical information about a patient to provide a summary of their health history without a physician having to individually read each page of the patient’s medical records.
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Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. Get the news and information you need from the award-winning writers at WBJ. Don’t miss out - subscribe today.
Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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