Greater Hartford retail vacancy rates are down, but the City of Hartford’s rates are up, according to KeyPoint Partners. For the Greater Hartford region, the vacancy rate at year-end was 8.9 percent, down from 9.6 percent at the same time last year, the second year in a row of decline. The City of Hartford, however, has a vacancy rate of 13.1 percent. The northwest region has the lowest vacancy rates at 5.9 percent, down from 7.8 percent last year.