Resource Management Inc.
Address: 281 Main St., Fitchburg, Massachusetts 01420
Phone: 978-342-7600
Fax: 978-343-0719
Website: www.rmi-solutions.com and www.easiservices.com
Number of Employees: 39 (does not include clients’ employees)
Top Executive: Reinaldo Lopez Sr., CEO
Product or Service: Professional Employer Organization,providing human resource functions
Year Founded: 1995
Bringing Fortune 500 benefits to small business
No one goes into business to have employees, Reinaldo Lopez Sr. often says. Employees are often a company’s greatest asset, but they are also its greatest risk. That’s where Resource Management Inc. comes in.
Lopez, CEO of RMI, founded the company in 1995, starting out with four clients. It now has about 500 clients nationwide covering about 4,500 workers who are technically RMI employees, though the companies for which they work still retain control over hiring, firing, and operations. RMI is a Professional Employer Organization, handling administrative functions such as payroll, health insurance benefits and payments, and workers comp.
PEOs, among the fastest-growing business service in the US, offer expertise and strength in numbers to small to midsized businesses which lack resources or experience in workforce management. That inexperience can spell failure for the uninitiated. But RMI, which can provide HR compliance guidance in addition to basic administrative functions, has had 11 years’ experience in these fields.
RMI is headquartered in Fitchburg but has offices in Orlando, Miami and Jacksonville, Florida. Their typical customer is a company with 15 to 20 employees, though clients can be much smaller or larger. On the benefits front, RMI gives them strength in numbers by including those staffers in its large employee pool - a group big enough to wrest discounts and benefit diversity from insurers and financial services providers.
Smaller companies, on their own, are often limited to one health plan from one carrier because of cost. But RMI’s small clients have the choice of multiple programs in multiple arenas, in the same way as Fortune 500 companies, because their employees become part of RMI’s extensive employee base. Additionally, RMI negotiates in behalf of its clients throughout the entire benefit spectrum.
HR executive Trish Barnes gives another example: A 20-employee firm can pay $4,000 to $5,000 to set up a 401(k) plan, once it pays administrative and testing fees. But RMI can set up such a plan for about 25 percent of that cost.
RMI can provide both high tech and high touch client service. Some clients prefer phone, hand-done and faxed reports. Others, especially larger companies, are doing more and more business on the web. RMI’s web-based payroll services widen its reach, eliminating the need to send staff on location. If a larger out-of-state client wants to see an employee census, RMI can e-mail a spreadsheet that the client can datamine in any way they choose. To manage an hourly payroll, RMI can download information right from a client’s time clock to process the payroll.
RMI can help with the administration of the Cafeteria 125 plans that the Commonwealth of Massachusetts will soon require employers with more than 10 employees to purchase health care on their own using pretax dollars. RMI can offer its clients an abundance of pretax benefits that most firms are too small to afford on their own, improving retention rates because employees may be less inclined to seek jobs that offer more benefits. RMI can free up management to concentrate on business-specific tasks.
"Outsourcing seems to be a bad word, for many people, but outsourcing is good," Lopez says. "You are outsourcing what you cannot handle yourself. And day in and day out that’s all we do. We handle employee issues and the administration of human resources. And the employees we service are so much better off than if they did not have our service."
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