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Our customers are primarily teachers who work in schools across the United States. Our clients range from private clinics to large urban districts. We are building our international presence with continued interest from educators in Asia, Europe and the Middle East.
We are expecting to end the year slightly ahead of 2009 sales by 5 percent. We actually added staff this year and invested in technology, so before tax profits we will be down about 15 percent.
We are projecting growth of 10 to 20 percent as strong demand for our services is already booked through June 2011. Our forecast for educational materials is conservatively pegged at plus 5 percent.
Our client service and field staff will have access to better information and communication through integrated scheduling systems which should allow us to serve everyone effectively.
The primary effect has been reluctance to forecast aggressively and this resulted in some inefficiency and missed opportunities. We have adapted to grow against all the bad news.
I am cautiously optimistic and very grateful that the vast majority of people understand the importance of investing in quality educational products and services.
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Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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