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September 29, 2008

10 Things I Know About...Trade Shows

10. Beware of barriers

Avoid putting tables or other barriers the long way across the front of your booth.

9. Listen to your mother

Mom always said, “Don’t talk with food in your mouth.” Visitors do not want to be rude and interrupt you while you are eating. Leave the booth to eat.

8. Sitting may cost you

Visitors don’t want to make you get up, especially when they are “just looking”. If you are already standing, they are much more likely to engage you in conversation.

7. Talking may cost you

You are there to engage attendees not one another. If talking to your team, then face the flow of traffic and break off to engage prospects. Leave the booth to check your phone messages.

6. Handshakes are a powerful tool

With a smile and extended hand you can increase your leads by up to 50%. Your hand will be left hanging in the air on occasion, but it’s not personal.

5. Use their name like you know them

This is the easiest way to stop someone dead in their tracks. Name badges are your best friend at a show.

4. Give a gift

If you have a promotional item, make sure to hand it to them and not let them grab it from a pile.

3. Ask qualifying questions

Avoid benefit dumping. Have rehearsed questions designed to quickly find their pain.

2. Prepare a plan of action

It is critical to post-show follow up that you agree to the next step with qualified attendees before they leave your booth.

1. Move them along

Spending too much time with one visitor costs you multiple leads.

Check out Jason's video blog on "core messaging":

 

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