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If you're going to spend your time and energy on something, invest time in planning.
We've all dealt with the person you need an answer from who won't call you. Don't be that person.
We've all heard the saying “There is no 'I' in Team.” Emphasize that as much as possible. It can be as simple as writing “we did this” in an email instead of “I did this.”
When communicating, be clear and concise. “Please respond to me as soon as possible” can have different meanings to different people. “Please respond to me by noon this Friday” does not.
Hold yourself, the people on your team, and the people you are working with, to the same standards. Do not play favorites.
If you need people on your team to get something done, make sure they understand why it benefits them to get it done. If it's not important to people, they won't prioritize it or may not do it at all.
Issues need to be closed out 100 percent. Everyone needs to be on the same page and have clear direction on how to do that. Make that one extra phone call to confirm.
A lot of people get hung up overanalyzing and won't make a decision. Use the information you have to make the best decision possible. You can always correct it.
Not every decision you make will be correct. Your team needs to see you hold yourself accountable so everyone can move on.
Always. If something happens and you can't, let the people you committed to know. Communicating where you stand is key to effective management.
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SubscribeWorcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
See Digital EditionStay connected! Every business day, WBJ Daily Report will be delivered to your inbox by noon. It provides a daily update of the area’s most important business news.
Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. Get the news and information you need from the award-winning writers at WBJ. Don’t miss out - subscribe today.
Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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