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Five signs your lawyer is a keeper

While finding the right lawyer largely depends on your personality, there are some universal characteristics that all great lawyers share, and those are the things you should look for.

How to manage remote employees

If you're like me, you place an incredible amount of importance on hiring – and retaining –...

10 things I know about… Customer service

By resolving difficult situations effectively, you create a partnership with your customer.

101: Confronting a thief

Even the most seemingly conscientious team member can present an unpleasant surprise: signs they are stealing from the company.
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10 things I know about… Small business lending

If you are thinking about starting a business or obtaining capital for your small business, many organizations in Central Mass. can help.

101: Beyond onboarding

Onboarding new employees involves introductions, orientation, forms and office tours. But there some core tasks for a transition you or your managers may be overlooking.

Five reasons to trust contractors

However, in an economy driven by budgets and deadlines, it may be in your best interest to qualify and select a trustworthy contractor at the earliest stages of your project.

101: Team conflicts

As a leader, it's your place to step in and do damage control if differing views are impacting a project.
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10 things I know about… Public Wi-Fi

Free public Wi-Fi connections are treated like a public utility, but they can be making you vulnerable to hackers.

How to attract more and better clients

The key to growing business is utilizing a dual strategy of building an amazing brand that commands long-lasting attention and layering on a performance marketing approach that connects with the right audience to drive revenue.
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