Businesses can be plagued by churn, or how many customers cancel, but here are some tips to learning from those experiences and possibly bringing those clients back.
Community hospitals in Massachusetts face a "self-reinforcing cycle of challenges" that makes their traditional business model unsustainable as more patients choose larger academic medical centers, according to a new report.
Dr. David Shepro came to the Saint Vincent Hospital Cancer and Wellness Center two years ago after the system owned by Texas-based Tenet Healthcare opened the $23-million facility in 2013. He works directly with cancer patients and oversees the medical care at the center.
Susan Papalia is a researcher with decades of experience. Today, she's a cardiovascular research nurse manager at UMass Medical School. She's also a committed volunteer who supports multiple organizations for both humans and animals in Massachusetts and around New England.
Knowing medical costs will grow right along with the number of elders, healthcare organizations are rallying by keeping more nursing-home-eligible seniors in their own homes with more integrated supports and streamlined resources, which – happily – coincides with seniors' wishes to stay in their homes.
While the pharmaceutical industry has not addressed prevention of Lyme disease as a public health need largely because of concerns about the market and profitability, MassBiologics was founded on a mission to improve public health.