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May 7, 2019 Book of Lists 2018

Fidelity Bank

Fidelity Bank: A Financial Partner that Cares

Since 1888, caring has been at the heart of Fidelity Bank’s philosophy, so much that a heart is the logo for their LifeDesign promise, the brand for the way they do business. The Bank strives to be a team of caring people, who take a caring approach, and provide caring solutions with every interaction. They know their bottom line will be just fine if they truly care about the people who trust them with their business. Simply put, they strive to be the most caring bank in the community, because what’s most important to them is not what’s in a person’s bank account, it’s what’s in their heart.

One of the oldest and continually growing independent, local community banks in Central Massachusetts – Fidelity Bank offers a full range of banking, investment, and insurance solutions across eleven full-service offices in Leominster (2), Worcester, Fitchburg, Gardner, Shirley, Barre, Millbury, Paxton, Princeton, and Winchendon. 

Fidelity Bank is committed to the businesses, families, and individuals in the communities it serves. In turn, the loyalty demonstrated by members of these cities and towns has allowed the bank to become one of the strongest financial institutions in the region and continually recognized for its financial soundness. BauerFinancial Inc., the nation’s leading bank rating and research firm, recognizes Fidelity Bank as a 5-Star “Superior” bank.  A 5-Star rating indicates that Fidelity Bank is one of strongest banks in the nation.  

Fidelity Bank continues to serve their clients and communities with the same passion, care, and dedication they had as a startup in 1888. Whether someone wants to buy a home, start a small business, or send a child to college, Fidelity Bank was and still is there for them. For the bank to fulfill their mission in these competitive times, they recognize they need to bring a “startup’s” energy to their work: a fun and positive attitude, agility and innovation, commitment to learning and excellence, and an unwavering dedication to making caring and ethical decisions every time. 

At Fidelity Bank, the importance of providing their employees a working atmosphere based on trust, care, and respect is evident throughout the organization. In recent years, they have earned multiple recognitions from the Boston Globe’s “Top Places to Work” as well as from the Worcester Business Journal’s “Top Workplaces.” Realizing that a great customer experience is only possible with an incredible employee experience, Fidelity Bank works hard to ensure they are truly a best place to work.  

Fidelity Bank also believes it’s just as important to recognize and support the efforts of others in their communities. Each year the bank supports dozens of local community organizations, events, and causes through their LifeDesign Community Dividend program. Fidelity and its employees annually contribute thousands of dollars and hundreds of volunteer hours to these causes, including the bank-founded SHINE Initiative, which fights mental illness and promotes mental health among young people in Massachusetts. The 2017 LifeDesign Community Dividend totaled over $350,000 and benefits over 200 communities, organizations, events and causes.  

In fulfilling its overall mission, Fidelity Bank will continue to invest in the communities it serves, support the financial hopes and dreams of its clients, and care deeply about its employees. Fidelity Bank truly appreciates the loyalty and support of the families, individuals, businesses, nonprofits, and municipalities who have trusted them over the years and looks forward to continuing these relationships in the generations to come.  To learn more about Fidelity Bank and what makes them different, visit www.fidelitybankonline.com.

Fidelity Bank

Street Address: 9 Leominster Connector, Leominster, MA 01453                                                   

Phone Number: 800-581-5363

Website: www.fidelitybankonline.com

Product or Service Description: Financial Services/Banking

No. of Employees: 180

Head of Company and Title: Edward F. Manzi Jr., Chairman & CEO (below); Christopher W. McCarthy, President & COO

Year Founded: 1888