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November 25, 2019 2019 Fact Book: Doing Business in Central Mass.

Clinton Savings Bank: Mastering the Art of Relationship Building

Strong relationships are built on trust, honesty, open communication and connection. Clinton Savings Bank prides itself on delivering a wide range of banking products through its experienced and knowledgeable staff and the latest technology which foster collaborative relationships with its customers. There is a certain art in integrating both personal service and convenient high-tech access into a robust Relationship Banking experience for customers.

CSB’s Mortgage Originators, Commercial Relationship Managers and Relationship Bankers go beyond banking™ with every customer to ensure that personal and/or business needs, goals, and dreams become reality. Whether it’s by providing an educational mortgage originator app that allows contact or questions at any time, visiting a customer’s new home or business, driving somewhere to obtain a signature to save a customer time or simply attentively listening, CSB provides the best banking recommendations possible.

Clinton Savings Bank further nurtures its relations by making banking easily accessible and having its technology work in tandem with its personal service. It’s this combination that makes for a great relationship with all generations of customers. For example, when a customer comes into a branch to open a checking account with a Relationship Banker, our support follows them home with our highly rated mobile banking app that allows them to check balances, deposit checks and even manage household budgets. Or, take the instance of when a child goes off to college. CSB supports that journey by providing an easy way for students to open a new account online, save for books with a high-yielding eXPERIENCE Online Savings Account, or get cash at over 55,000 Allpoint network world-wide surcharge-free ATMs, all the while a person to speak with is just a phone call away.

At the end of the day, Clinton Savings Bank knows that customers are employees, neighbors, family, friends and colleagues and the goal to help them extends far beyond the walls of the institution and well into the community. Always dedicated to supporting the local community, the Bank provides manpower and financial aid to area non-profit organizations that address job training and business education, economic and social programs, health services, literacy, cultural activities and youth.

From products to people, services to solutions, CSB is continually advancing the art of connecting in order to go beyond banking™ and enrich our communities and region.

Clinton Savings Bank

Address: Main Office - 200 Church Street, Clinton, MA

Phone: 978-365-3700

Website: www.clintonsavings.com

Product or Service Description: Community Bank

Number of Employees: 104

Head of Company: Robert J. Paulhus, Jr., President & CEO

Year Founded: 1851