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March 16, 2023 Business Profiles 2023

Central MA Agency on Aging: Delivering Comprehensive, Coordinated Care for Older Adults

The Central Massachusetts Agency on Aging, Inc. (CMAA) is the leader in providing resources, referrals, and information to older adults and caregivers in the 61 cities and towns in Central Massachusetts. Since 1974, we have sought to provide nutrition services, transportation, legal assistance, crisis intervention, and other services to older persons. We are the area’s leader in the planning, developing, and funding of a comprehensive and coordinated community-based service system. Building on over four decades of experience, we connect individuals across Worcester and Middlesex Counties with their needed assistance.

CMAA provides grants and funding for community initiatives and resources that support older adults and caregivers in Central Massachusetts. We also work with strategic partners and community members to spread awareness of programs and resources and connect with older adults. For instance, we fund local aging service access points (ASAPs) such as Elder Services of Worcester Area (ESWA), Aging Services of North Central Massachusetts (ASNCM), Tri-Valley, and the Meals on Wheels program for Central Massachusetts.

Our Agency successfully adapted to the changing conditions of the COVID-19 pandemic and provided vital services to thousands of people across Central Massachusetts. We provided resources that led to the delivery of close to one million meals to older adults through the Meals on Wheels program during the height of Covid-19. We worked hard to reach older adults in socially isolating situations and were formally recognized for our Census outreach efforts, achieving over 40,000 contacts with older adults for the 2020 U.S. Census Count.

We recently received $1.2 million to establish a Grandparents Raising Grandkids Resource Center and a Black, Indigenous, and people of color (BIPOC) community health worker program. The first of its kind in the country, the Resource Center will launch in May 2023 and offers physical, mental, and emotional support, and is a replicable model for other areas across the country.

CMAA President & CEO Dr. Moses S. Dixon was honored as one of the ’40 Under Forty’ by the Worcester Business Journal in 2021. He has also been recognized as a WooStar by the WooSox Foundation, awarded the Key to the City of Worcester in 2022, and honored as a Champion of Health and Wellness by the Massachusetts Health Council.

Our success comes from our community and those who have supported our mission over the years. We have been able to bridge gaps and expand our capabilities because of the people who support our vision for a better today and a healthier tomorrow.

As an agency that supports aging-related services, we look forward to expanding our Long-Term Care Ombudsman program and bringing new volunteers to help long-term care residents. Everything we do will continue to address health, wellness, social interaction, and employment disparities for older adults and caregivers of all ages in the 61 cities and towns in Central Massachusetts.

We aim to make Central Massachusetts a more equitable place for people of all ages and are committed to furthering health outcomes and increasing support for older adults and caregivers in the area. As our population becomes more diverse, it’s imperative to support older adults and their families, who are often left out of the conversation.