Frederick H. Eppinger, president and CEO of The Hanover Insurance Group in Worcester, was awarded the Chamber Advocate Award by the Worcester Regional Chamber of Commerce at its annual business meeting. The award is given to a company or an individual who has gone above and beyond normal business activities to support the mission of the chamber and promote economic development. Eppinger has led The Hanover since August 2003.
When Q&A last spoke in April with Michael Lussier – who has led Webster First since 1990 – the credit union had just announced its planned purchase of Boston-based Industrial Credit Union.
Communities are strongest when they have talented, passionate and college-educated professionals filling some of society's most important roles: firefighters, police officers and social workers.
Before he was a management professor at Nichols College, Leonard Samborowski worked for the head of army intelligence at the Pentagon, where he used data analytics to predict the outcome of possible military moves.
Google any service business and oftentimes the first thing that pops up on the side of the webpage is its ratings. That makes it possible to make a judgment about a business without visiting its website.
What is most valuable in your business? Is it your talent, your equipment or your physical plant? Chances are, it is your reputation, which can quickly be undone in the event of a crisis. Whatever crisis may occur – fire, flood, employee misconduct, product recall, data breach, alleged criminal activity, financial irregularities – the key is to be ready for it.