Professional Services

Managing tough customer reviews can be difficult but these 10 steps will give you guidance.

This year's outstanding women in business honorees are leaders in their field and mentors to those advancing their careers.

The Hanover Insurance Group in Worcester on Tuesday announced it hired Denise Lowsley as its executive vice president and chief human resources officer.

Framingham-based Insurance Recovery Group has named Hans Hagen as the company’s president and CEO.

CINDY CASSATA is the new assistant vice president for product solutions and design at Activer Solutions, a...

Many business owners think it is better to have someone out on worker’s comp than to pay...

The New England Newspaper & Press Association on Thursday awarded WBJ News Editor Grant Welker one of its Publick Occurrences Awards for his four-part series on commercial tax breaks in Central Massachusetts.

The Hanover Insurance Group in Worcester now offers a stand-alone cyber product designed to serve small and mid-sized businesses in the face of cyber attacks.

Hanover Insurance Group is expanding its business in Vermont to include personal lines insurance.

The owner of the Fitchburg Sentinel & Enterprise, Lowell Sun and the Boston Herald has acquired a 9.4% ownership stake in GateHouse Media and could vote against a proposed merger between that company and Gannett, the publisher of USA Today.