Shruti Miyashiro started her credit union career as a teller in her senior year of college, and now she’s the head of the largest credit union in Central Massachusetts. Like Miyashiro, DCU had to start at the bottom to get to the top.
The credit union began as the credit union for the computing company Digital Equipment Corp. in Maynard, which was acquired by Compaq Computer Corp. in 1998. DCU has since become one of the region’s most important banking institutions with $11.3 billion in total assets, more than quadruple the second largest credit union.
Miyashiro started as president and CEO of DCU in August, and she has been charged with helping the credit union continue its evolution in the post-COVID world by trying to balance the hybrid world culture model while staying connected to its more than 1 million members. Miyashiro took over the position from Jim Regan, who retired after 13 years at the helm of DCU. She returned to Worcester after working as CEO of Orange County’s Credit Union in California.
How should professionals best use the power they wield? “Leadership is built on open and transparent communication. The best way for a leader to use their power is to promote this philosophy. Employing this approach at DCU is how we will continue to innovate and grow our credit union, ensuring the best outcomes for our members, employees, and communities.”
A homecoming: “My career took me to the West Coast, but I was raised in New England and taking the CEO position at DCU really felt like I had come full circle.”
