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Sept. 22, 2025Edition

🔒Q&A: Following tragedy, entrepreneur finds independence through BBQ

After a major personal loss reignited his dream of owning a barbecue business, Jordan El-Qasem launched the HaBBQ (pronounced ha-bibi-cue) food truck in March.

🔒A Thousand Words: Feedback Earth leaving Grafton

Feedback Earth site in Grafton sold for $4 million as food recycling company known for odor issues exits state.

🔒Editorial on diversity, equity & inclusion: What’s in a name?

Five years ago was an awakening for many organizations, realizing there was a gap between their actions and their values. That insight has not changed, and firms are better for their efforts to create a workplace more attractive to the talent in the market. No matter how you want to label it, that important work must continue.

🔒Viewpoint: Lessons to learn from Europe’s smarter justice system

"The criminal justice from Europe are clear. With imagination, courage, and a willingness to lead, we can build justice systems that truly serve public safety, reduce costs, and uplift entire communities," two Worcester nonprofit leaders write.
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Movers & Shakers for Sept. 22, 2025

Central Massachusetts professionals are being hired at organizations including bankHometown, Consigli Construction, and Cornerstone Bank.

🔒101: The art of delegation

Delegation is an essential skill for every manager, yet letting go of control can feel challenging. Time is limited, and no one can accomplish everything alone.

🔒Are you ghosting your customers online?

"Many companies think their online presence is handled once they have a website and claim their social media profiles. But if your platforms look abandoned, you’re not showing up for your customers, or your competition," writes Julia Becker Collins.

🔒10 Things I know about … AI security

Janelle Drolet, vice president of operations and sales for Towerwall, shares some insights on the role AI plays in cyber security.
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🔒A gathering place for marijuana: Designed to diversify the industry, cannabis cafes are close to reality, although the finances are challenging

Law enforcement and some municipal voices have called for strict regulations for consumption sites. But advocates warn overregulating these businesses will make them stiff and sterile, killing their viability and leaving social equity participants out in the cold

🔒Preparing for disaster: With nonprofits teetering following federal cuts, the United Way has set aside $500K for the next crisis

Realizing federal cuts will impede nonprofits’ ability to respond in time of crisis, the United Way of Central Massachusetts launched the United Response Fund in August.

🔒Menopause at work: Despite costing the U.S. economy $26B a year, menopause remains hush-hush in the office

Workdays missed due to menopause symptoms added up to another $1.8-billion annual loss.

🔒DEI’s not dead: While losing jobs and managing client fears, DEI practitioners are navigating what it means to be inclusive in the Trump era

Equity work has never been easy, and its often uphill battle has been compounded by the President Donald Trump Administration’s crusade to uproot DEI.
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🔒From the editor: Staying focused on DEI

the events of this year mark the most significant DEI developments since Floyd was murdered, so there are plenty of interesting topics to write about.

Longtime Fidelity Bank leader announces retirement

Ed Manzi has announced his retirement as Chairman & CEO of Fidelity Bank, after having led the Leominster-based financial institution for over 28 years.
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