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October 20, 2025Edition

From the Editor: Defenders of the truth

The internet democratized information gathering and information sharing. Traditional gatekeepers and barriers began to erode, and eventually anybody could share any information with anybody.

🔒Informing a misinformed world: With medical misinformation impeding their ability to deliver care, local providers have become frontline defenders of the truth

Throughout Central Mass., healthcare organizations, nonprofit leaders, and practitioners are working to combat a startling and unsettling rise in medical misinformation and disinformation.

🔒What’s becoming of Chip Norton’s Worcester properties?

Four months after Charles “Chip” Norton filed for personal Chapter 7 bankruptcy, the prominent Worcester properties he was once the face of, as the managing director of Franklin Realty Advisors, have seemingly moved on without him.

🔒Tech support: Community banks are partnering with fintechs to deliver a competitive mobile banking experience while keeping the human touch

In 2012, a WBJ review found less than half of Central Massachusetts banking institutions had a mobile...
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🔒Diversifying business loans: Lenders and entrepreneurs of color are trying to overcome historic biases and practical barriers in commercial lending

Central Massachusetts institutions like Webster Five and St. Mary’s are working to open up the financial system by educating entrepreneurs of color.

10 Things I know about … Making commercial transactions go smoothly

Harrison Klein, managing director, investments at the Boston office of California-based Marcus & Millichap, offers some tips for smooth transactions.

101: How to be approachable as a manager

Being a manager comes with an automatic intimidation factor, as the power dynamic following the title can...

Chase passion and be productive with proper time management

Neelu Mohaghegh, founder of Cafe Neelu, shares some insights into how to manage time when chasing your passions.
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🔒Movers & Shakers for Oct. 20, 2025

Employees at ERA Key Realty Services, bankHometown, and Spectrum Health Systems are making advances in their careers.

Viewpoint: End exclusionary zoning to create development boom

Worcester desperately needs more housing to meet demand and ease our affordability crisis.

Editorial: Keep the human connection

The emergence of AI in the last three years offers exciting new possibilities to improve business outcomes and enhance everyone’s lives. Yet, none of that is as important as maintaining the human connection.

A Thousand Words: Trump’s $110M cut to Westborough firm

The President Donald Trump Administration cut $110.2 million in U.S. Department of Energy funding to Westborough-based Ascend Elements' plans for an electric vehicle battery recycling facility in Kentucky. Still, Ascend announced in October that it plans to move forward with the project despite the federal cuts.
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🔒Q&A: Railers try to keep community at center ice

The Worcester Railers are Central Massachusetts' only professional hockey team and the ECHL affiliate of the NHL’s New York Islanders. Playing out of Worcester’s DCU Center and heading into their eighth season, the Railers aim to continue to draw fans by being community focused.

🔒Sandy Dunn to retire as head of DCU Center

Dunn and one other long-term DCU Center leader are calling it a career.
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