Worcester Community Action Council, Inc.

Future Goals

1. Be a model employer and agency.

2. Infuse diversity, equity and inclusion practices across services, processes, policies, and organizational culture.

3. Impact lives through quality care and services.

4. Develop a Resiliency Center as a gateway for clients and a more direct avenue to financial empowerment.

5. Reimagine our Job & Education Center as a more aligned pathway to post-secondary opportunities and good jobs.

6. Build infrastructure to meet employee and participant needs.

7. Apply a client-centered approach to our work that influences decision making processes across programs, people and physical space, policies, procedures, use of technology and points of access.

Fundraising Opportunities

WCAC is seeing a far greater need for our services as the collective community looks to recover from the devastating impact of the COVID19 crisis. In the coming year WCAC is seeking support for our new Resiliency Center, a community-based strategy to mobilize our services across our footprint and with partner organizations for clients with a direct avenue to financial empowerment. If you can support our efforts with a donation, particularly during these challenging times, it would be truly appreciated. Donations are accepted year-round online at www.WCAC.net or by mail to WCAC, 484 Main Street, Worcester, MA 01608 

Volunteer Opportunities

• Volunteers are needed as tax preparers from January through April for the Volunteer Income Tax Assistance (VITA) program in which income-eligible residents have their income taxes prepared and filed at no cost. WCAC serves VITA clients throughout Central Massachusetts. Training for the IRS certification takes place in December.

Giving Opportunities

• WCAC hosts an Annual Appeal in November, and a Spring Appeal held in May in conjunction with Community Action Month, seeking financial donations to support and sustain the agency’s programs and services throughout the year. Donations accepted year-round at www.WCAC.net or by mail to WCAC, 484 Main Street, Worcester, MA 01608.

• New partners sought to provide professional workshops, mentoring as well as summer and year-round employment opportunities for young adults through our Job & Education Center’s (JEC) Job One youth workforce initiative. 

• Private donations to WCAC’s Emergency Fuel Fund provide critical support for income eligible households right in your backyard, facing no-heat emergencies during cold winter months.

• Donations of breakfast, lunch and snack options, gift cards and bus passes accepted for young adults enrolled in the JEC, many of whom experience food insecurity and face significant barriers to education and employment.

• Head Start/Early Head Start and Healthy Families programs accept donations of school supplies and books for infants through age 5. Healthy Families also accepts new or gently worn infant and toddler clothing for its Baby Boutique.

Post-Pandemic

WCAC partners with thousands of low and low-to-moderate income individuals and households each year for whom COVID greatly exacerbated their vulnerabilities and widened economic and public health gaps. This year, we served our clients in new ways, including via online applications, virtual and remote services, and self-service stations.  With equitable access in mind, as well as maintaining health and safety for all staff and clients, we expect to keep these options available while also working towards reopening our doors to the public as we follow health data.