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Address: 136 Thompson Road, Webster, MA 01570
Phone: 800-696-9401
Fax: 508-949-8057
Website: www.web5.com
Number of Employees: 169
Top Executive: Richard C. Lawton, President/CEO (retiring August 31, 2006), Richard T. Leahy, President/CEO (effective September 1, 2006)
Product or Service: Full service bank
Year Founded: 1868
Webster Five: Our people are our best assets
Since opening for business on August 10, 1868, Webster Five has played an important role in the development of the Worcester region. Supporting local neighborhoods and providing personal, one-on-one financial services to local residents and businesses was the mission more than 139 years ago. It still is today.
Webster Five is a mutual bank. This is different, because it is depositors, not stockholders, who own it. Here, time-honored, traditional service is a way of life. Customers are treated with professionalism and respect and are always greeted with a smile. Webster Five offers a strong balance of traditional values and personal service, at the same time providing the latest and most advanced financial products and services.
Webster Five’s goal is sincere — to work hard and give customers the best banking services. Whether it’s in person, on the phone, or through the internet, customers are treated with respect and a smile. There’s an advantage of a partnership with Webster Five - all decisions are made locally and promptly. "Our tagline —We’re different. We’re better. Believe it. — is more than that," says Richard T. Leahy, incoming President of Webster Five. "Our employees are proud to be able to deliver the kind of service that makes us stand out from other banks."
For over a century, Webster Five has helped companies of all sizes succeed in business. Offering a complete spectrum of business banking products and services and the ability to lend businesses up to $8 million — from the local plumbing contractor to the hydro-electric power industry — no financial institution knows the region like Webster Five. Unlike other banks, you don’t get passed along from person to person before you get a decision. At Webster Five, there’s always an experienced professional available to discuss your situation on your schedule.
Webster Five has always had a strong commitment to the communities it serves. In 1995, it developed the Webster Five Foundation, a non-profit fund to serve worthwhile community related causes. Employees also generously donate their time, talent, and energy to a variety of civic organizations, local committees, and social services agencies.
Today, Webster Five is a diversified financial service institution offering business, personal and investment services. Webster Five has invested in hiring a staff that understands the importance of treating people with courtesy, respect and the personal attention they deserve. Given its solid history and secure financial base, Webster Five has earned a reputation for outstanding personal service, community support and fiscal strength.
The banks’ headquarters are located in Webster, MA, with additional branch offices in Oxford, Dudley, Webster, Auburn, Shrewsbury, and three locations in Worcester. The bank also has a state-of-the-art Operations Center in Auburn.
The 139-year history of Webster Five has been a model of success. And the future looks even more promising. Here, high tech meets high touch. And people are as valuable an asset as anything in the vault.
Webster Five. We’re different. We’re better. Believe it.
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Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. Get the news and information you need from the award-winning writers at WBJ. Don’t miss out - subscribe today.
Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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