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June 17, 2020

Virtual tax prep assistance program launches amid COVID-19 closures

Photo | TMS Arial Solutions Downtown Worcester

Massachusetts Association of Community Action is partnering with the Boston Tax Coalition and Code for America to pilot a virtual tax prep assistance program.

Typically, volunteer income tax assistance centers located at community action agencies help people prepare their taxes, access tax credits and more. During the pandemic, those sites have been shuttered, but MASSCAP said they are even more essential since many people are likely trying to access federal stimulus funds.

MASSCAP said the virtual VITA program will include "online intake including secure upload of needed documents through their GetYourRefund application, phone interview with taxpayer, free tax preparation by the VITA site volunteer, phone quality review with taxpayer, electronic signature through the secure DocuSign, and electronic submission."

More information is available at the program's website. 

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