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April 8, 2015

UMass Memorial to open urgent care sites

UMass Memorial Health Care will open several urgent care centers in Central Massachusetts this year, which will help ease pressure on the health care system’s emergency rooms.

The Worcester-based system, the region’s largest health care provider, announced its plans after a Quincy-based urgent care business, CareWell Urgent Care, announced plans to expand into Worcester in the coming months.

“As the largest health care provider in the region, UMass Memorial understands the importance of urgent care in the spectrum of health care services (that) today’s consumers expect,” UMass Memorial CEO Dr. Eric Dickson said in an emailed statement. “We are investing in multiple urgent care locations in Worcester and the surrounding communities to provide convenient, high-quality urgent care services to our patients.”

UMass Memorial doesn’t view CareWell strictly as a competitor; Dickson said the health care system will collaborate with CareWell, the state’s largest operator of urgent care services, “to identify synergies” between the organizations.

Officials at CareWell declined to discuss plans to collaborate with UMass Memorial because a deal between the two organizations has not yet been finalized.

This is not UMass Memorial’s first venture into urgent care. Leominster-based HealthAlliance Hospital, part of the UMass Memorial system, has been running an urgent care center on its Burbank Campus in Fitchburg for several years. And on Jan. 5, HealthAlliance opened its first retail urgent care center on North Main Street in Leominster.

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