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January 5, 2023

PwC anti-fraud director named to C-suite at Hanover

Photo | Courtesy The Hanover Insurance Group David Lovey has been named chief claims officer for The Hanover Insurance Group

The Hanover Insurance Group, Inc. has named David Lovely to the position of executive vice president and chief claims officer.

Lovely will replace Mark Welzenbach, who announced his retirement after 17 years with the Worcester company, according to a Wednesday press release from Hanover. Welzenbach will remain with the company over the coming months to aid in the transition.

"David is an accomplished claims and insurance leader who brings more than 35 years of visionary leadership, operational execution and transformation expertise for enhancing employee and customer experiences," said John Roche, president and CEO at The Hanover.

The new CCO joins the Worcester-based insurer from PwC, where he served as director, financial crime, and insurance fraud. Prior to PwC, he was the vice president and United Kingdom and global chief claims officer for British insurer Aviva plc.

Lovely has worked at Chubb of New Jersey, Germany’s Allianz, General Electric Co. of Boston and Liberty Mutual of Boston. 

The Hanover Group is the only company based in Worcester publicly traded on the New York Stock Exchange. As of Thursday, the company has a market cap of more than $4.8 billion. In 2021 the company reported more than $5 billion in revenue.

The company employs 1,675 people in Central Massachusetts and 4,400 people total, according to the WBJ Research Department.

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