WORCESTER, Mass. — Altus Dental™, a lead- ing provider of dental and vision insurance for members living and working in Massachusetts, Rhode Island and southern New Hampshire, is continuing to build on its strong reputation in New England’s business community.
With nearly 25 years in business, Altus Dental has leveraged its team’s expertise and organization-wide commitment to member service to steadily evolve into one of the most trusted and fastest-growing dental insurance providers in the market. The company has nearly doubled its membership over the last three years and currently serves more than 400,000 members across the region.
“Our recent growth spurt has been highly intentional,” said Altus Dental Vice President of Sales and Business Relations, James Kinney. “Throughout our history, we have earned the trust of decision-makers at businesses of all sizes across the region and of tens of thou- sands of individual members we serve. We saw an opportunity to expand our proven model and make a larger impact in this community, and we are incredibly proud of our results.”
Altus Dental’s exponential growth in recent years was fueled in large part by the onboarding of the Commonwealth of Massachusetts Group Insurance Commission (GIC) this year. Selected through a competitive bid process, Altus Dental is now the primary dental and vision insurance provider for more than 100,000 state employees, retirees and their families.
“We are proud to win any new business, but securing this con- tract is especially meaningful,” said Kinney. “It is a clear validation of how far Altus Dental has come, and a strong signal that our team and business model are ready to perform at scale without compromising on quality or affordability.”
Even with its fast-grow- ing footprint, Altus Dental approaches member service with a small-business mindset, striving to deliver the kind of tailored products and support that larger, national insurers often can’t match. With a member satisfaction rate of 94%, it’s a strategy that’s paying off.
“Being nimble really comes down to listening to our customers,” said Lisa Stabile, Assistant Vice President of Sales, Altus Dental. “Because of our size and experience, we can respond quickly when their needs shift. That adaptability helps us build stronger relationships and deliver the kind of support that keeps customers coming back.”
Examples of that adaptability, Kinney said, can be found in the company’s formal entry into the vision market through a strategic partnership with VSP® Vision Care, the largest vision benefits provider in the country. It can also be seen in Altus Dental’s recent invest- ments in digital technology, and in its growing leadership in Massachusetts’ small-plan market — a sector of the industry that several carriers have been forced to exit.
“Our industry is always going to have its challenges, but we have proven that we have the leadership, institutional knowledge and infra- structure needed to keep moving forward,” Kinney said. “We are proud of where we are, and we are confident there is room to grow.”
To learn more about Altus Dental’s dental and vision plans and how they can benefit your busi- ness, visit altusdental.com or contact their team of experts today.
