Franklin Company Raises $40M
Franklin-based Interactions Corp., which provides virtual assistant applications, said it recently closed a $40-million round of funding led by SoftBank Capital.
Sigma Partners, Sigma Prime Ventures, RED LLC, Cross Atlantic Capital Partners, North Hill Ventures and Updata Partners who were existing investors also participated.
"The company's strong market momentum and dramatic growth in customer acquisition and revenue domestically is impressive," said Steve Murray, partner at SoftBank Capital. "We are looking forward to working with Interactions to help bring the benefits of this powerful solution to a global audience."
Interactions said it plans to use the funds for an expansion of its operations, to accelerate growth through new technology and expand the offerings in its portfolio. Interactions said it also plans to expand its facilities in Austin, Texas, Indianapolis and that it's opening new corporate offices in Boston.
"Our solution delivers a natural and conversational experience across all the channels customers want to use, a hard (return on investment) and meaningful improvement in overall customer experience," said CEO Mike Iacobucci. "We have built the business around a culture that is passionately focused on customer success and integrity, and we are now well positioned to use this strong foundation to execute on our long term strategic goals."
WBJ Web Partners
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