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Diane Giampa, long-term Bay State Savings executive, to retire at end of year

A woman with long brown hair wears a black blouse and gold hoops while standing in front of a building with "Bay State Savings Bank" on its outer wall. Photo I Courtesy of Bay State Savings Bank Diane Giampa, chief community engagement officer at Bay State Savings Bank, will retire on Dec. 31.

Bay State Savings Bank’s chief community engagement officer Diane Giampa plans to retire following a 27-year tenure with the Worcester-based bank come Dec. 31.   

Since joining Bay State in 1997 as assistant vice president of human resources, Giampa has held several roles within the human resources, marketing, and retail components of the bank. She has held her current title since September 2023.

“I’m leaving the bank in the best hands, which makes this so much easier to walk away from something that I have literally committed half of my life to,” said Giampa. 

Giampa was a WBJ Outstanding Women in Business awardee in 2022. 

Stepping down from her position at Bay State is bittersweet for Giampa. Though she says she’s leaving for all the right reasons, namely spending more time with her three grandchildren, working at Bay State has allowed her to make connections and grow a community she’ll miss in her retirement. 

“I'm not a banker, but to be able to work in an organization that provides a service to people that can help them reach their goals, whether they be financial or personal, whatever, has just been again, the joy of my life,” said Giampa. 

Outside of her 9-to-5, Giampa is heavily involved in the Worcester County community through her philanthropic work at a number of local organizations. For seven years, she was president of the board of Girls Inc. of Worcester and today sits on several boards including those of McAuley Nazareth, Inc., a Leicester group home for boys, the Worcester Regional Chamber of Commerce, and the city’s Mechanics Hall, and she is board chair of the Worcester Historical Museum. She volunteers for the Pancreatic Cancer Alliance’s Karaoke for a Cure and Worcester’s Mustard Seed Catholic Worker Community, serving dinners at the organization’s food pantry. 

One of her proudest accomplishments throughout her career at Bay State, Giampa said, was being a founding member of the Friends of the Mounted Police Unit, a nonprofit organization supporting the former mounted patrol unit of the Worcester Police Department. Founded in 2019, the nonprofit raised funds for the unit, even purchasing it a horse, before shutting down operations when the unit closed in 2024. 

“We were able to support them for a number of years, and I think it brought a lot of joy to people, and it made our police much more approachable to people,” said Giampa. 

Instead of replacing the bank’s chief community engagement officer position, Bay State will delegate her responsibilities to current Vice President of Marketing Jennifer Hubert and Vice President of Human Resources Rachel Hall. 

With $481 million in local deposits, Bay State Savings Bank is the 20th largest bank in Central Massachusetts when ranked by local deposits as of June 30, 2023, according to Federal Deposit Insurance Corp. data compiled by WBJ’s Research Department. 

Mica Kanner-Mascolo is a staff writer at Worcester Business Journal, who primarily covers the healthcare and diversity, equity, and inclusion industries.

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