Community Legal Aid names second-ever COO
Photo I Courtesy of Community Legal Aid
Kristen Williams, executive director of Community Legal Aid
Following the appointment of its first chief operating officer in 2022, Community Legal Aid has promoted attorney Kristen Williams to be the second person to ever hold the C-suite position at the Worcester-based nonprofit.
In her new executive capacity, Williams will manage the organization’s day-to-day administrative and operational functions, which serve more than 8,000 low-income and elderly residents annually, according to a Monday press release from Community Legal Aid.
She will also work to develop operations and systems best practices while overseeing and offering resources to the organization’s legal managers throughout the nonprofit’s six offices in Central and Western Massachusetts.
“We are excited to welcome Kristen as chief operating officer. Kristen is a dynamic leader and supervisor who is passionate about our mission and committed to ensuring that our operations are aligned with the goal of providing the best services possible to our clients,” Jonathan Mannina, Community Legal Aid executive director, said in the release.
Williams succeeds Leticia Medina-Richman, who stepped down from the inaugural role to join Florida Rural Legal Services as its executive director in October, according to a press release from the Florida nonprofit.
Williams originally came to Community Legal Aid in 2014, serving as an AmeriCorps member supporting tenants in eviction cases. She later moved on to representing in public benefits cases as a staff attorney. She co-chairs the nonprofit’s Diversity, Equity and Inclusion Committee and serves on its technology team.
Williams is a graduate of Williams College in Williamstown and Boston College Law School.
Mica Kanner-Mascolo is a staff writer at Worcester Business Journal, who primarily covers the healthcare and diversity, equity, and inclusion industries.
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