5 Ways To Spread A Critical Message To Your Work Team
In this digital age, when corporate scandals spread in a matter of seconds, “accountability” has become a buzzword for company leaders to prevent mistakes before they happen and clean them up afterwards. But accountability isn't just about covering your bases; it's a way of life. Accountability impacts how bosses treat their team members and customers and how they handle their workloads. It can make or break a business.
True accountability has three parts: responsibility, self-empowerment and personal accountability. Being responsible for the success or failure of everything you do, empowering yourself to succeed and being accountable for all your actions can lead to work success. There are simple steps everyone from new advisors to CEOs can take to reach their full potential, including these five:
1. Take action.
Don't wait for success to come to you. Empower yourself to act, whether that means getting out of your comfort zone and trying a new approach to your work, or adapting to a new workplace culture.
2. Define success.
Define what success means to you and keep that definition at the top of your checklist when you make important personal or career decisions. Is it making $100,000 a year? Closing 10 sales each week? Establishing this definition — and recognizing that you can achieve it — will give you something tangible to work toward.
3. Stop saying “I’m sorry.”
Apologies come across as a form of self-deprecation. If you're constantly sorry, you're saying you are not good enough. Instead of saying “I'm sorry,” start each statement with a positive comment. This will help you believe in yourself and show others that you're worth believing in too.
4. Be your own boss.
Take charge of your own success, even if you work for someone else. In other words, don't rely on a boss to hold you accountable for your actions, because not every boss will. If you work on a team, make sure you and your teammates hold each other accountable for the team's success.
5. Lead by example.
If you're a high-level executive or CEO, show your employees what personal accountability means instead of telling them about it. Leaders who are personally accountable accept responsibility for their actions and their company when things go right and when they go wrong. If employees see that their leaders hold themselves accountable for good and bad decisions, they will do the same.
Of course, achieving this mindset of 100 percent personal accountability will not be easy, and it may take time before you hold yourself accountable for all of your actions, good and bad, all of the time. But as soon as you embrace accountability, you'll notice a difference in your professional and personal lives, and in the way you see yourself and how others see you. You'll be able to look back on your definition of success and know you achieved it. n
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Dave Porter is owner and managing partner of Baystate Financial Services of Boston, which has an office in Worcester. He is author of the book, "Where Winners Live," which is scheduled to be published this spring.
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