101 Staff Retention
As the economy loosens up, employees may be looking to jump ship. And that could spell disaster for your business, as high turnover can lead to increased training needs as well as lost intelligence. Here are some tips on how to make sure your employees are not tempted to move on.
Right Person, Right Job. One of the leading causes of employee frustration is “poor placement,” according to an article by Karin Syren on the website eZineArticles.com.
“Unfortunately, all too often these days, any available body is thrown at a position or a set of responsibilities and it’s called a done deal,” Syren writes. “There’s no better way for an employer to shoot himself in the foot, taking down an otherwise productive staff member with him.”
Even if you can’t move a poorly placed employee, Syren recommends taking alternative measures, like finding that individual a mentor.
Employee Investment. Training may be seen as an expendable investment, but companies that scrimp on investing in their employees’ development will be disappointed, according to an article on the website CommunicoLtd.com.
“Companies are experiencing firsthand that a willingness to invest in employees dramatically influences an employee’s willingness to stay,” the article states. Failing to train employees can have “many consequences,” including losing business if an employee bungles customer service.
Environmental Concerns. While pay and benefits are an issue for employees, so are the softer issues, according to an article on AllBusiness.com.
The author of this article poses several questions to consider, including: Do employees feel valued, heard, and invested in the company’s future? Are reward systems in place, and do managers recognize employees for a job well done? When an employee needs to improve his or her performance, do managers provide feedback in an effective and respectful way?
Addressing these questions will help make your business the type of company that no employee wants to leave.
WBJ Web Partners
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