101: Making Decisions
You don't want to be a confused manager. Steady leadership is crucial, and much of that is reflected in being a solid decision-maker at the office. Your team members needs to see you as charting the course — confidently and thoughtfully, so they can provide clear contributions to the goals you've set. Here are three ways to get that done:
Remember: The enemy of the good is the perfect. You can drive yourself crazy second-guessing and wondering if you're going to get fired or if you will lose the account or the confidence of your team. But don't waffle. “Because when you change your mind, you're functionally giving your employees a second assignment to do in half the time with half the resources because you couldn't make up your damn mind,” says Allen St. John at Forbes.com.
Reach out to dissenters. You can learn a lot — and maybe avoid a misstep — by being open-minded and seeking the opinion of someone who disagrees with you early in the decision-making process, says an article in Harvard Business Review. “If you find that new information continually validates your existing point of view, ask a respected colleague to argue against your perspective,” the article advises. You just might get a new angle.
Look beyond your industry. Jay Turo, at Entrepreneur.com, says that if you limit yourself to lessons only within your industry, you might be cheating yourself of a broader perspective or applicable lesson. “A client of ours is CEO of one of Los Angeles' largest hospitals. He gets some of his best healthcare client service ideas from the hotels and restaurants he frequents,” Turo writes. Be open to valuable tips — no matter where they come from.
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