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August 3, 2009

10 Things I Know About... Information Technology

Steve Cariglio is president of PC-Plus Technologies in Auburn. He can be reached at stevec@pcplustech.com.

10. Virtualization
Energy savings, space concerns, underutilized hardware and administration costs are the most common reasons companies are taking on this type of technology. An investment in virtualization can save businesses money on many levels.

9. Intelligent Phones
Integrating your phone system with your network can save you money, simplify management and boost productivity. Some features included in today’s phone systems are: call recording and monitoring, detailed call reporting and voicemail to your inbox.

8. Internet Abuse
Thirty to 40 percent of Internet use in the workplace is not related to business. Social networking is a contributor, however trading stocks, adult content and online shopping are huge factors, as well. A web filter is a must for productivity in the workplace.

7. Data Is Critical
In our technologically evolving world, data is more important than ever. Significant problems arise when businesses fail to properly secure and backup their data. It is imperative to have a comprehensive data backup plan in place.

6. Managed Services
From network and server monitoring and alerting, to full IT outsourcing, managed services offer many opportunities for cost savings and greater reliability.

5. Network Security
Uneducated computer users are often those who fall victim to viruses, spyware, and phishing attacks. These attacks are designed to corrupt systems or leak confidential information to a third party.

4. Going Mobile
Giving your employees secure access to critical data while out of the office allows them to be more productive.

3. Data Keeps Growing
Market research firm IDC reports that storage capacity is rising 60 percent per year. Businesses need to upgrade their capacity at a similar rate.

2. Embrace Technology
New technology is a great way to increase productivity. Employee training, dual displays, up to date hardware and software, and mobile devices are all gaining popularity.

1. “If it’s not broken, don’t fix it.”
This is one adage that definitely does not apply to IT. 

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