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10 Things I Know About…

Running A Small Business

 

By Francis R. Carroll

Carroll is the founder of Small Business Service Bureau Inc. in Worcester, which provides small companies with management assistance, legislative advocacy and expert advice on health care reform.

 

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10. Learn The Business

Whether you are starting a business, or have been in business for more than 30 years like me, work to learn something new about your market, your industry, your competition, every day.

9. Develop The Plan

Don’t let your business plan collect dust. Revise it and work with it. It is your business bible. Update it and keep it current based on new market conditions.

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8. Control Expenses

Particularly during tough economic times, work hard to control expenses. Keep overhead low to keep your profits high, your bills paid and your credit and reputation in good order.

7. Get Advice

Key advisors include a banker, a lawyer and an accountant. Listen to them.

6. Get Paid

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Keep accounts receivable current. Don’t be afraid to ask to get paid.

5. Establish Goals

Set your goal. Complete it. Set another goal.

4. Attitude Is Everything

 

Be positive and persistent.

3. Talk It Out

Communicate. Frequently and often. Poor communication, however, with clients and employees costs your business money.

2. Be Honest

A basic tenet. There’s no need to elaborate on this one.

1. Learn Even More

The more you learn about your industry, business and competition, the more successful you will be.

 

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