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10 Things I Know About… Workplace ergonomics

1. Extremes are bad.This means sitting too much as well as standing too much. We need a...

Managing a merger

Companies merge all the time, and the reasons vary. Some may “have their eggs all in one...

Should you go for it in the 4th quarter?

That's not a football question. It's one many small business owners are asking as we head into...

Managing your ego

Ego-driven decisions are never the clear, thoughtful and strategic decisions we hope they'll be. The need to...
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10 Things I Know About … Marketing strategies

10) Develop a plan.Every business and nonprofit organization needs a 12-month, 6-month and 3-month public relations and...

The data that generate more sales: Building strong relationships with potential customers

Whenever the subject of relationships comes up and I ask how important they are in the sales...

101: Giving feedback

Employee feedback is called feedback because it's more than a tool to make team members feel good. It's to help their performance and build a stronger team, ultimately coming back to you, the manager, as an investment that pays off in talent, performance and results.

10 Things I Know About … Mass. data security rules

10. You need a WISP.A written information security policy, or WISP, is vital. Make sure there's a...
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Ready to make the EMV switch? Here are 4 tips for merchants

There's been much discussion surrounding the Payment Networks' Liability Shift associated with Europay, MasterCard and Visa, also known as EMV. Already a common technology across the world, EMV will become the new payment standard in the United States by October.

Know risks and mitigate them: 5 failures that can impact family businesses

In the classic science fiction novel "Dune," a master assassin named Thufir Hawat reminds Paul, the story's hero, “The first step in avoiding a trap is to know of its existence.” The same is true of risks to family businesses.
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Thought Leadership

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Career Opportunities

Chief Financial Officer

The Girl Scouts of Central and Western Massachusetts
,
Worcester, MA
$125,000 - $135,000

Retail and Customer Service Specialist

Girl Scouts of Central and Western Massachusetts
,
Worcester, MA
$20/hour

Quality Engineer II – Columbia Tech

Columbia Tech
,
Westborough, MA
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