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101: QUELLING CONFLICT

With four generations now in the workplace, the 2016 work environment may seem ripe for conflict and with that communication takes on a whole new importance.

Creating a client-centric culture

At Insurance Marketing Agencies, we take pride in our strong, client-centric culture. The agency was founded in...

Starting a business

Here are ten steps to starting a business from a father and daughter team that founded a technology startup.

Don’t worry… be happy – the dangers of the uneducated end user

If you have anti-virus and anti-malware, the last thing you need to worry about is a virus...
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101: BUSINESS TRANSPARENCY

For leaders, being transparent is being authentic. With a leader's character revealed, it removes any need to...

Sustainable design

10. Reduce energy needs. Roof and wall superinsulation, high-performance windows and LED lighting can significantly reduce energy...

Clean energy in Worcester

The interim CEO of the Massachusetts Clean Energy Center walks through 10 point about clean energy in Worcester.

101: WINNING BACK CLIENTS

Businesses can be plagued by churn, or how many customers cancel, but here are some tips to learning from those experiences and possibly bringing those clients back.
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101: Elevator Pitch

Your elevator pitch — also known as an elevator speech — should hook a listener into learning...

Four ways to prep for retirement in Mass.

A decade ago, a retiree or pre-retiree living in our state could plow a significant portion of...
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