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Advice

Take small steps to improve communication

We all know communication is important in our professional lives. Yet a lot of us still seem to struggle with consistently and openly communicating in the workplace, which is a big problem since we rely on critical information to do our jobs well.

10 things I know about… Safe computing

Use strong passwords and keep them secure. Passwords should contain a mix of capital and lower-case letters, numbers, symbols and spaces.

101: Change resisters

Organizational change, whether adding a new division, software or personnel, means everyone has to adjust.

10 things I know about… Securing mobile devices

Always lock your screen. Unlocked phones are always going to dangerously accessible. The first line of defense is a PIN, password, pattern or a biometric measure like your fingerprint.
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Perform customer win-loss analysis

How do we know we can trust the intentions expressed by prospective customers? The secret is to not be fooled by polite, even sincere, communication and to trust, but verify, along the way.

101: Tracking competitors

Whether they guide your marketing efforts, service offerings or price decisions, your business competitors' activities should always be of interest to you.

10 things I know about… Helping women succeed

Think outside your normal circle. This means, remembering the woman on your team may have missed the conversation in the men's room.

Five signs your lawyer is a keeper

While finding the right lawyer largely depends on your personality, there are some universal characteristics that all great lawyers share, and those are the things you should look for.
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How to manage remote employees

If you're like me, you place an incredible amount of importance on hiring – and retaining –...

10 things I know about… Customer service

By resolving difficult situations effectively, you create a partnership with your customer.
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Thought Leadership

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Career Opportunities

Quality Engineer II – Columbia Tech

Columbia Tech
,
Westborough, MA

Chief Financial Officer

The Girl Scouts of Central and Western Massachusetts
,
Worcester, MA
$125,000 - $135,000

Communications & Events Coordinator

Girls Inc. of Worcester
,
Worcester, MA
Hourly Rate: $24–$27.88/hr (based on experience)
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