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Advice

🔒101: Workplace ageism

Age discrimination has negative effects on all employees, no matter their age.

🔒Marketing is an investment, not an expense

Although today’s business owners are inclined to see marketing as an expense, the view of marketing as an investment needed to drive results is more accurate.

🔒10 Things I know about … Improving business outcomes through analytics

As organizations aspire to become more data-driven, many still struggle to combine their data assets with analytics to improve their business outcomes.

🔒I lost my entrepreneurial drive. Therapy helps me get it back.

Since I have admitted to myself and others I have been dealing with depression, it has brought a sense of calming to my life at home and work.
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🔒Your implicit biases will lead to stereotyping

First impressions are a real thing, and human beings are programmed to make quick, calculated judgments, innate...

🔒101: Building community

Organizations are more global, more of us are working remotely, and for many companies, human connection needs...

🔒How testimonials shape your business’s reputation

Today more than ever, the reputation of a business is linked to what people say about it...

🔒10 Things I Know About … Managing customer reviews

Managing tough customer reviews can be difficult but these 10 steps will give you guidance.
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🔒101: Tackling tariffs

How can businesses, especially smaller ones, handle the effects of tariff increases?

🔒Return-to-work programs benefit companies & employees

Many business owners think it is better to have someone out on worker’s comp than to pay...
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