Management guru Peter Drucker once said culture eats strategy for breakfast. Drucker wasn’t suggesting strategy is unimportant. He was noting no strategy, however strong, would succeed if executed in an environment of a weakened or failed culture.
Now, in a world of social distancing, stay-at-home orders, and fear of human contact, I still believe human connection is necessary in business, more than ever.
Crisis situations call for strong leadership. This is not the time to act on emotions or fear. People need to feel confident the leaders of the organization are making well-informed decisions to keep everyone safe.
The pressure was too much. It felt good to cry, but I was angry and confused. I hated not knowing what was to come. But when I finally calmed down, I felt more determined than ever.
Meetings are certainly looking different in these days of social distancing. Zoom and other online meetings, or conference calls, are popular ways for businesspeople to gather when they can’t actually gather. But there are safeguards and polite practices to keep in mind when hosting an audio or video conference call.