May 29, 2017Edition

Boylston starting to unleash sleeping giant of development

Boylston is in line for its largest project yet, a FedEx distribution center that the town says will be a nearly $90-million investment. At about 350,000 square feet, it's nearly twice the size of a typical Walmart Supercenter.

How a merger saved Athol Hospital and made Heywood stronger

At the time of Athol Hospital's merger with Heywood Healthcare, Athol had four days of cash on hand and one inpatient bed filled. Since then, it has swung to profitability.

Worcester unemployment more complex than one number

Workers still need jobs, and companies still need workers, as career officials try to match supply to demand.

Dell further ties itself to VMware

VMware, the virtualization software tool that powers the cloud by making it possible for multiple operating systems and functions to run on the same virtualized computer, was widely viewed as the crown jewel of Dell's acquisition of EMC last year.
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How to manage remote employees

If you're like me, you place an incredible amount of importance on hiring – and retaining –...

Telegram & Gazette striving after layoffs, succession of new owners

The T&G has faced the same challenges as practically any other newspaper in the country: declining revenues from print subscriptions and advertisers, with online readership growing but not fast enough to offset those other declines.

The new EMC

Almost eight months after Dell and EMC merged together, the new company is doing quite nicely. Fears of deep cuts as the company shakes out redundancies seem unfounded.

Insurance agency logs 100 years, all on Worcester’s Main Street

Since it was founded as the Thomas Babb Insurance Agency in 1917, the Knight-Dik Insurance Agency has seen plenty of changes in both its industry and Worcester over those 100 years, all of which have been spent in various offices along Main Street.
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Commerce Bank to keep name following acquisition

Commerce Bank branches in Worcester will keep their name and branding even after they are purchased by Berkshire Hills Bancorp, the parent company of Berkshire Bank.

MathWorks now in more than 180 countries

MathWorks has become one of the region's largest and fastest-growing tech companies thanks to its products – as nondescript as it is – helping to run a seemingly endless list, from rockets to printing presses and artificial limbs to defense systems.

10 things I know about… Customer service

By resolving difficult situations effectively, you create a partnership with your customer.

Berkshire, you should have picked Worcester

New England's second biggest city may not be New England's biggest city, but for a company from Western Massachusetts attempting to assert itself a dominant regional player in the Northeast and recruit the right mix of talent for the next generation of innovations in banking, Worcester is where you want to be.
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Incorporations

These businesses incorporated with the Massachusetts Secretary of State's Office from April 1-15. Listed are corporate name, address and president.

101: Confronting a thief

Even the most seemingly conscientious team member can present an unpleasant surprise: signs they are stealing from the company.

New beer laws needed this saison

Antiquated franchise regulations are holding the craft beer industry in Massachusetts captive.
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