April 26, 2010Edition

Professional Services

Knowhow: Keeping Customers | Simple steps to avoiding costly client churn

According to Frederick Reichheld, author of “The Loyalty Effect,” customers are leaving their current providers at...
Banking & Finance

Credit Unions Hurt By Proposed Reform

Over the past two years the resolve of American families has been tested by unemployment, mortgage foreclosures,...
Manufacturing

Keeping Cool In Uxbridge | Foam Concepts pads products, helps make buildings more efficient

For this installment of Industrial Strength, I got to go to one of my favorite towns in...
Small Business

Boston’s Race Day Depends On Marlborough Company

As about 25,000 runners made the grueling trek on Marathon Monday from Hopkinton to Boston, Kevin Meany,...
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Banking & Finance

Anatomy Of A Bank Failure | Financial troubles hit home in Central Massachusetts

It had been fairly well known in banking circles that Lowell-based Butler Bank was having trouble. ...
News

Photo Finish From April 26, 2010 Issue Of The WBJ

   
News

Incorporations for Januarry 1 – 15, 2010

These Central Massachusetts businesses filed incorporation papers with the Massachusetts Secretary of State's...
Technology

Broadband Investment Broadens Horizons

In today’s tough economy, small business owners with a high-speed Internet connection are realizing the benefits of...
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Technology

Energy Harvest: What It Takes To Go Green | Carlson Orchards is set to make a summer show of its 1,050-solar panel installation

It’s said that New Englanders are set in their ways. For the Carlson family, the largest producer...
Banking & Finance

Bay State Tax System Under Scrutiny | Experts clash on tax burden estimates

With April 15 just behind us, we all know how easy it is to complain about taxes....
Government & Politics

Bottled Up | Proposed deposit expansion prompts industry gripes on Bottle Bill

To most Massachusetts residents, the Bottle Bill is simply a fact of life. Drink a soda, return...
News

WBJ Talk Back In The April 26, 2010 Issue

“The number 1 rule should be some basic SEO — Search Engine Optimization. Before starting any website,...
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Banking & Finance

Big Credit Unions Keep Getting Bigger | Study by Framingham researcher shows that small credit unions are dwindling in number

Business turnover in any industry is normal. Some companies die out while new businesses begin. It happens...
Government & Politics

Proposal To Mandate Sick Time Lands On Beacon Hill | Retailers, restaurants and construction companies could feel burden of new state regs

Robbin Ahlquist, owner of three popular Worcester restaurants including The Sole Proprietor, 111 Chop House and Via’s...
News

Briefing: Green Colleges

The Princeton Review recently released a new guide to environmentally friendly colleges and universities, picking 286 standouts,...
Advice

101 Hiring

As economic conditions slowly improve, many businesses are getting back on the hiring bandwagon. If your company...
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Technology

Close Encounters Of The iPad Kind

It wasn’t as easy as I expected to spot Linda Sevier at Tatnuck Café in Westborough. ...
Government & Politics

A Losing Bet

Who would have thought we’d be missing Sal DiMasi? For several years, the former speaker effectively...
News

Shop Talk: Q&A With Jim Bellina, Greater Gardner Chamber

Jim Bellina, the new president and CEO of the Greater Gardner Chamber of Commerce, has an outsider’s...
Small Business

New Round Of Solar Funds Spurs Development | Mass. still behind New Jersey, California in terms of panel installations

Arthur Barrett, president of Barrett Distribution Centers in Franklin, first looked into putting solar panels on the...
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Advice

10 Things I Know About… Career Changes

Joellyn is a certified career management coach based in Worcester. She can be reached at joellyn@career-success-coach.com. ...
Government & Politics

Framingham Firm Poised For FDA Approval | Device could help sick hearts keep beating

The political and the social often affect business, but as the country’s broken healthcare system struggles to...
News

Contents Of The April 26, 2010 Issue Of The WBJ

Issue Highlights On Page One BUBBLING OVER – Industry reacts to talk of an ...
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