Xceedance, a Worcester-based firm focused on insurance-related tech solutions, has expanded its offerings through the purchase of Chicago-based Marble Box, a firm focused on providing outsourced back office services for agencies and brokers.The acquisition of Marble Box marks Xceedance’s entrance into the agent and broker market, according to a Jan. 6 press release announcing the acquisition. By acquiring Marble Box, Xceedance can serve the distribution side of the insurance market. “Agency operations have evolved within a fragmented ecosystem that relies heavily on manual effort and disconnected systems,” Prashant Tekchandani, executive vice president, insurance lifecycle and operations at Xceedance, said in the press release. “We’re starting with an expert operations team that deeply understands the work, and we’ll support that investment with technology, data integration, and practical automation to improve control, visibility, and reliability.”Terms of the acquisition were not disclosed. Founded in 2002, Marble Box has 568 employees, according to PitchBook. The company has a corporate office in Kokata, India.Arun Balakrishnan, CEO of Xceedance PHOTO COURTESY OF XCEEDANCE“This move reflects our belief that agency operations are ready for meaningful disruption,” Arun Balakrishnan, CEO and chairman of the board at Xceedance, wrote in a Jan. 6 LinkedIn post. “By combining Marble Box’s deep domain expertise with Xceedance’s AI-led delivery and automation capabilities, we aim to simplify operations, eliminate manual friction, and help agencies scale faster and smarter.”Xceedance moved its headquarters from Boston to Worcester in 2022, and has offices in Illinois, Florida, Canada, Europe, and Asia. It has more than 4,000 employees, according to its website.The company acquired Millennium Information Services, an Illinois-based property inspection and data company, in September 2024. Eric Casey is the managing editor at Worcester Business Journal, who primarily covers the real estate and banking & finance industries.
