The Chamber Corner: From startup to legacy: Strengthening family businesses in Worcester

One of the most enjoyable aspects of my role as president and CEO of the Worcester Regional Chamber of Commerce is to witness how our chamber team assists individuals in launching their businesses, growing their businesses, adding jobs to our local economy, and expanding our tax base. I often wonder: Will these businesses grow into economic powerhouses both for the community as well as the owner’s family? Will they be a multi-generational local family business like Polar Beverages, Consigli Construction, and the Worcester Restaurant Group?

A man wears a black suit jacket, a light blue button down, and a red striped scarf.
Timothy Murray

To help facilitate a conversation on tangible steps family-owned businesses can take to ensure multi-generational growth and build sustainability plans, the chamber has launched the Family-Owned Business Roundtable. The genesis of this idea came from Andrew Salmon, chief future officer for Salmon Health, a third-generation senior health and residential living business. Andrew’s idea is to use some of the stories and lessons learned from our iconic multi-generational businesses as a sounding board for those aspiring to grow their business in a similar way.

The chamber just hosted its third Family-Owned Business Roundtable discussion moderated by Andrew Salmon. The panel included Neil McDonough from Flexcon, a second-generation manufacturer that has expanded nationally; Joe Salois from Atlas Distributing, a second generation independently owned beer and spirits distributor; John Andreoli, Jr. from Sullivan Insurance Group, a second-generation independently owned insurance agency; and Eric Busenburg of Euro-American Worldwide Logistics, a third-generation life sciences logistics company. The discussion was fascinating and well received by those in attendance. Issues discussed included transition of leadership, earning the opportunity to lead, and the values that guide each business amid the ups and downs of the economy as well as generational and technical changes.

These conversations are not only important to our chamber member businesses but vital to our local economy. According to 2021 data from the U.S. Small Business Administration, 27% of all U.S. businesses are family owned. Family Enterprise USA data shows family businesses generate 59% of the private sector workforce, accounting for 83 million jobs. There are 37.4 million family businesses in the U.S.

We look forward to this continued dialogue with the hope that many of our first-generation chamber member businesses will grow to benefit future generations both within the company ownership structure and in the broader Worcester community through jobs and career opportunities.

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Timothy Murray is president and CEO of the Worcester Regional Chamber of Commerce.

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