Two Worcester hotels plan to begin construction this year, even as occupancy rates have fallen over the last 16 months
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Lagging weekday traffic
Occupancy rates in the Worcester hospitality submarket, an area consisting of roughly the southern half of Worcester County, recovered above pre-COVID levels in 2024, reaching a 10-year high in May 2024 of 67.5%. Rates declined in 2025 into this year, hitting 60% in April, right around where the rate was in the months before the pandemic, according to CoStar. This compares to a national occupancy rate of 62.3%, which fell 0.5 percentage points since 2025 but has been stable over the past three years, boosted by growth in supply to meet increased demand, according to data from real estate brokerage Cushman & Wakefield. As Worcester hotel occupancy rates have climbed since the pandemic, so has revenue. The average daily rate in the city has grown 27% from $113.51 in February 2020 to $144.49 in February 2026, according to CoStar. “Worcester hotels would like to host more visitors coming into the region, especially around major events, meetings, and sports activity,” Monique Messier-Joseph, president of tourism marketing agency Discover Central Massachusetts, wrote in an email to WBJ. “Discover Central MA supports that effort in a number of ways, including targeted marketing campaigns, event and sports promotion, partnerships with planners and venues, and most recently, a robust Expedia campaign designed to encourage visitors to stay in Worcester and the region.” The effort to bring more visitors to the city often centers around the 14,500-seat arena DCU Center. Yet, those types of events only sell out hotel rooms about seven times per year, Simone said. “You can’t build a hotel because of the DCU Center,” she said. Simone, who is board chair of Discover Central Massachusetts, said she hopes to see the region’s tourism grow and welcomes competition in the local market, even though demand is lower. Simone said weekend traffic is still strong, with Worcester’s central location bringing in travelers and the city’s Downtown area attracting events like weddings and other family gatherings. She has seen a significant drop off in guests relating to business development projects in the region, a key aspect of filling rooms during weekdays. Projects driving major demand to hotels, such as Amazon’s construction of a $300-million robotics fulfillment center in Charlton, have been tough to come by as of late, she said. Even something as simple as JetBlue changing the flight patterns of its Worcester routes can have a big impact on flight crews looking for rooms, Simone said. “We lost a lot of money once they changed, because I had to put out another sales person just to go and replace that business,” she said. Even NCAA events aren’t guaranteed income, as a team’s early exit from the competition can lead to empty rooms that hotels then have to scramble to fill, Simone said.