Gardner-based GFA Federal Credit Union has closed full-service two branches in Ashburnham and Rutland, in a move the company said will free up resources to invest in its digital capabilities.
Full-service branches at 35 Main St. in Ashburnham and 32 Pommogussett Road in Rutland are closed. ATMs have been retained at the site, GFA told WBJ on Friday. The credit union is aligning its resources with how members are banking, which includes deeper investment in digital capabilities, securities, and tools providing greater convenience.
All employees from the branches have been retained by the credit union, said Christal Brown, vice president & director of marketing at GFA.
GFA continues to operate two full-service branches in Gardner, with additional branches in Hubbardston, Winchendon, and three sites in New Hampshire.
GFA customers can complete transactions at Littleton-headquartered Workers Credit Union’s new Leominster branch, which opened in January, as part of the CO-OP Shared Branching network, a nationwide partnership of credit unions. That WCU site in Leominster used to be a GFA branch.
GFA’s participation in the nationwide partnership of credit unions allows access to GFA services at locations in 45 states.
“Our responsibility is to evolve alongside our members in a thoughtful, supportive, and meaningful way,” Lisett Comai-Legrand, senior vice president, chief member experience officer at GFA, said in the announcement.
A net of 400 bank and credit union branches closed in the United States in 2025, according to The Financial Brand, as the banking space looks to find an equilibrium between physical locations and digital presence.
GFA is the eighth-largest credit union in Central Massachusetts, with $668 million in assets and 32,519 members as of March 2025, according to National Credit Union Administration data.
Eric Casey is the managing editor at Worcester Business Journal, who primarily covers the real estate and banking & finance industries.
